Shipping & Returns
We provide free shipping on ALL orders within the UAE. The website is accessible for customers outside UAE who can purchase our products and either ship them to any local address in UAE (without any shipping costs) or request to ship internationally to their country with the addition of international shipping charges, as per the acceptable rules and regulations.
Shipping will be done by a third-party courier. Delivery within UAE cities shall be in 1 – 2 working days and from 4 to 10 working Days to Other Countries.
UAE Delivery is free and Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location. If your country of delivery is not reflecting in the checkout page kindly contact us for support through the online chat option or send us an email at firstname.lastname@example.org.
Avoid any delivery delay by providing your full address along with your contact details.
Return & Refunds Policy
The products purchased can be returned only in case the status of the products is damaged while the customer receives or opens the product. In such cases, the customer should notify us within 24hrs of receiving the product by sending us an email on email@example.com with the images. Such products will be required to be shipped back to the company.
The company will ensure to provide the replacement of such goods If the products were genuinely found to be damaged and not returned due to the change of mind of the customer. The company will provide a replacement product or discount coupons to such customers which they could use online to purchase a product of equivalent amount.
The company reserves all rights to refund the amount to the customers in case the same is requested by the customer, and the customer does not want the replacement of the product.
Refunds will be done only through the Original Mode of Payment.