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  • What is Paint by Numbers UAE?
    Paint by Numbers UAE is UAE's first and only online store for paint by numbers products. We cater to the needs of our buyers who want to purchase paint by numbers kits locally from the country.
  • Why Buy from Us?
    We offer the best possible deals of paint by numbers kits by providing the widest range of collections at the very affordable price. We provide a personalized service and most importantly timely delivery of the orders to customer’s doorstep. Our Paint by Numbers Kits are carefully sourced to ensure their quality is maintained.
  • What is the minimum value required to place an order?
    There is no minimum order value. Customers can buy one or more of designs from us. However kindly contact us on in case you would like to order in bulk and would like to confirm the shipping costs.
  • How do I know my order has been confirmed?
    Once you checked out and completed the payment process, you will get a confirmation that your payment has been processed successfully. An email will be sent to your registered email id confirming the order.
  • Is it mandatory to register before placing an order?
    No, it is not mandatory to register with us. However, when you sign up with our newsletter, you can receive timely offers, notifications, and updates and also helps you to maintain your account & address details.
  • How long will it take to receive my orders?
    We ship the products within 48 hours to any location inside UAE. For international orders shipping time might depend on the location and shipping regulations.
  • What options do I have while making payment?
    We accept payments by debit or credit card. VISA, MASTER and AMERICAN EXPRESS and other approved local and international cards. We also accept payment through PAYPAL.
  • Is it safe to use my Credit Card Online at Paint by Numbers UAE?
    We accept VISA, MASTER, AMERICAN EXPRESS and other Credit Cards issued in UAE and we accept Debit cards of all banks issued in UAE. International credit/debit card transactions are also accepted, so you can place orders from outside the country and we will ship it to your dear ones in UAE. All your transactions online are protected & secured by SSL (secure socket layer) technology from It encrypts your credit card and relevant information during the entire transaction process. This encryption makes your shopping experience safe and secure.
  • Can I pay cash on delivery?
    Yes, customers can pay by cash on the delivery. Please note there will be an additional 5aed COD courier handling charges.
  • What happens if I am not available at the time of delivery?
    The courier will be contacting you upon delivery and if in case the customer is not available to receive the order, kindly advice the courier for reschedule of the delivery.
  • Can I ship different items in my order to different shipping addresses?
    We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please make separate orders online.
  • Who pays for the shipping charges?
    We provide FREE shipping on all orders within the UAE.
  • What is a VAT?
    A value-added tax (VAT) is a consumption tax placed on a product whenever value is added at each stage of the supply chain, from production to the point of sale. Flat 5% VAT would be applicable on all of the products at Paint by Numbers UAE. The final price displayed on our website will be inclusive of VAT.
  • Do you deliver products outside UAE?
    The website is accessible for customers outside UAE who can purchase our products and either ship them to any local address in UAE (without any shipping costs) or request to ship internationally to their country with the addition of international shipping charges, as per the acceptable rules and regulations.
  • Are there any other hidden charges like tax or others?
    The final price will be shown at the checkout based on the products selected. Our prices are all inclusive and there are no additional or hidden costs.
  • What if an item is out of stock?
    We maintain an online inventory and due to the demand if some of the products are out of stock the same will be notified to you while selecting or trying to purchase that product online. In rare cases if the product cannot be shipped after the purchase is completed we will we will notify you within 24 hours and the money will be refunded to you or you would be provided an option to purchase any other product of the equivalent amount.
  • What is your Return Policy?
    The products purchased can be returned only in case the status of the products is damaged while the customer receives or opens the product. In such cases the customer should notify us within 24hrs of receiving the product by sending us an email at with the images. We will be contacting you as soon as we received your email and do necessary steps in order to replace the damaged order/s. However, if found out that the damage is caused by the customer, we will be deducting the delivery charges on the total refund amount.
  • What personal information is saved and where is it used?
    Kindly refer to the Privacy Policy
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